Returns & Exchanges

At Tiki Surf, we want to ensure you are completely satisfied with your gear. If your new board or apparel doesn't meet your expectations, you can return or exchange any unused item within 30 days of purchase.

1

Initiate Your Return

Visit our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

2

Pack Your Gear

Securely pack the items in their original packaging, ensuring all tags are attached and hardware is included to prevent damage during transit.

3

Ship It Back

Drop off your package at any authorized carrier location using the provided label; we recommend keeping your tracking receipt for peace of mind.

4

Quality Inspection & Refund

Once our team inspects the returned equipment, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing